Price framed as a function of compounding pipeline — not seats.
Every dollar on this page is anchored to verified outcomes from 1,913 paying teams across 47 countries. Read the ROI before you read the rate card.
Three tiers, one platform — pick the lane that matches your call volume.
Same deal-risk detection, same 92-tool CRM integration surface. The tier sets minutes, seats, and the governance layer your procurement team needs to sign.
billed annually · 5-rep minimum
- ✓ 1,200 analyzed minutes per rep / month
- ✓ Real-time transcript + call summaries
- ✓ Deal-risk detection on every conversation
- ✓ 92 CRM & dialer integrations, native
- ✓ Manager coaching playlists + scorecards
- ✓ SOC 2 Type II platform baseline
billed annually · volume minutes rollover
- ✓ 3,000 analyzed minutes per rep / month
- ✓ Everything in Team, plus revenue forecasting
- ✓ Pipeline-level deal-risk dashboards
- ✓ Manager + rep coaching workflows
- ✓ Custom scorecards, taxonomy, talk-ratios
- ✓ Named onboarding manager + 30-day ramp
avg. observed ACV at this tier: $38,400
billed annually · multi-region routing
- ✓ Unlimited analyzed minutes per rep
- ✓ Everything in Scale, plus forecast rollups
- ✓ CRO-level pipeline risk briefings
- ✓ Workspace-level SSO + audit logs
- ✓ Bridge Group benchmark overlay
- ✓ Quarterly business review with CSM pod
Enterprise terms for teams where procurement, security, and legal all have a vote.
Custom contracting for F500 revenue orgs: in-zone data deployment, named CSM pod, and an MSA your legal team will not redline for three months.
- Procurement Custom MSA, DPA, and order form templates pre-approved by Drift, Calendly, and Ramp legal teams.
- Security SOC 2 Type II, HIPAA, and GDPR. In-zone deployment for F500 data residency requirements.
- Compliance Tenant-isolated processing, customer-managed keys, quarterly third-party pen tests.
- Rollout Named CSM + solutions engineer pod. Co-built with Bridge Group and a 40+ CRO advisor network.
- Forecasting The only conversation intelligence platform with built-in revenue forecasting — not just call summaries.
- Coverage Speaker presence at SaaStr Annual, Dreamforce, and Pavilion Summit every year since 2021.
Every shipped capability, mapped to the tier it ships in.
Self-verify fit before the call. Hover any row for a one-line definition; the demo is for negotiation, not for figuring out what's missing.
| Capability | Team $48/rep/mo | Scale $96/rep/mo | Enterprise Custom |
|---|---|---|---|
| Call recording & transcription Zoom, Teams, Aircall, 92 dialers native. | Unlimited | Unlimited · multi-region | Unlimited · single-tenant |
| GPT-class deal-risk detection Shipped Feb 2023; competitors took 11 months to match. | Last 30 days | Real-time + historical | Real-time + custom risk models |
| Revenue forecasting The only CI platform with built-in forecasts, not just summaries. | — | Pipeline-weighted | Multi-currency · board-pack export |
| Coaching workflows & scorecards Cut ramp from 9 months to 6 weeks, per Scale customers. | 3 scorecards | Unlimited · peer review | Unlimited · manager rubric trees |
| Native CRM sync Salesforce, HubSpot, Outreach, Salesloft — bi-directional. | Salesforce, HubSpot | All 4 + custom objects | All 4 + private VPC link |
| API access & webhooks REST + streaming; rate limits documented in /docs. | Read-only · 60 rpm | Read/write · 600 rpm | Unlimited · dedicated gateway |
| SSO / SCIM / audit log SOC 2 Type II, HIPAA, GDPR; enterprise data zones for F500. | SAML SSO | SSO + SCIM + audit | SSO + SCIM + audit + data residency |
| Rows for forecasting drift, custom rubrics, and 7 more ship with every tier — scroll the live matrix in the demo. | Start with Team | Book a Scale demo | Talk to Enterprise |
The math your CFO will run, pre-run for them.
Anchored to the $38,400 average ACV and the Nucleus Research independent analysis. Numbers below are Loleit-wide averages across 1,913 paying teams; your demo will model your quota, ramp, and pipeline math.
| // terms.by_tierTerm | Team | Scale | Enterprise |
|---|---|---|---|
| Billing cadence | Month-to-month | Monthly or annual | Annual · MSA + DPA |
| Minimum commitment | 10 seats · 30 days | 25 seats · 90 days | 100 seats · 12 months |
| Data residency | US-East · EU-West | US-East · EU-West | US / EU / APAC · enterprise data zones |
| Cancellation & data lock-in | Cancel any time · export in JSON/CSV | Cancel any time · export in JSON/CSV | 30-day notice · export in JSON/CSV · 90-day grace |
| Minute billing | Recording & analysis both counted | Recording free · analysis metered | Flat-fee pool · overage at list |
Series B closed March 2024 — $42M led by Insight Partners, with Battery and First Round participating. We don't gate the platform behind a credit card.
Answers to the questions your procurement team will ask on the first call.
If your security review needs something we haven't answered here, send the questionnaire to [email protected] — we respond inside one business day.
01 How long does implementation actually take from signed contract to first transcript in our CRM?
Team tier ships inside 5 business days — admin SSO, dialer connect, one CRM object mapping. Scale lands in 10 business days with coaching scorecards and the forecast model configured against your pipeline stages. Enterprise runs 4–6 weeks because we co-build the rubric with your CRO advisors and validate in your data zone before any rep is onboarded.
02 What's the minimum contract, and are month-to-month terms really available on Team and Scale?
Yes — month-to-month is a real bill cadence on Team and Scale, not a teaser that flips to annual at renewal. Team starts at 10 seats for a 30-day minimum. Scale starts at 25 seats for a 90-day minimum so the forecasting model has enough pipeline data to be defensible. Enterprise requires a 12-month term with an MSA, DPA, and a custom SLA — that's the contract your F500 procurement team is going to ask for regardless.
03 Where is call audio stored, and can we keep it inside our own data residency zone?
Audio and transcripts are stored in US-East by default with EU-West available on Team and Scale at no added cost. Enterprise deployments run inside customer-owned data zones — we have live installations in US, EU, and APAC for F500 clients, with SOC 2 Type II, HIPAA, and GDPR controls audited annually. Data never crosses regions; you pick the region during procurement and we don't move it without written change-control.
04 How are minutes billed, and is there a difference between minutes recorded and minutes analyzed?
On Team, every minute — recorded and analyzed — counts toward your pool, because most teams want a single number on the invoice. On Scale, recording minutes are unmetered and only analyzed minutes count, which matches how reps actually use the platform. Enterprise is flat-fee with overage at list; the demo will model your expected minute volume against the $38,400 average ACV before you sign anything.